Monitor network device status

Dashboard summary status

Click Dashboard to view summaries of device status, cellular usage and signal strength and status over time (Note: Refresh the page to see updated information). You can also view the location of your edge devices on a map.

Click a number under Network Devices or Open Alerts to see the detailed information for those devices or alerts.

Edge Device Manager Dashboard

Health Status Descriptions

To access detailed information on your devices, click one of the states from above screen, or click Inventory.

Edge Device Manager Dashboard

Note: Refresh the page to see updated information.

The edge device status can be one of the following:

Status Description
Up Connectivity exists between Cisco IoT Operations Dashboard (OD) and the edge device. In addition, all the required configurations as specified in the template have been applied.
Down Connectivity is lost between Cisco IoT OD and the edge device for more than 30 minutes.
Unheard Indicates that the edge device has not called home to Cisco IoT. This can be because the device is not powered on, does not have internet connectivity, or other reasons.
Configuring Indicates that edge device is in the process of applying the bootstrap configuration and template, as well as any time the device configuration is being pushed.
Config Failure Indicates that the edge device failed to apply the specified configuration and/or push that configuration to the device.

Click on a state to filter all the devices by that state.

View detailed device information

Click Inventory to view a summary of all edge devices for the current organization.
Click a specific edge device for detailed information.
Select the tabs at the top for more information.

Tab Description
Summary Information about the device hardware, configuration, network settings, firmware version, Wi-Fi status, signal strength, IP address, and other information in a graphical format.
Monitoring If the edge device uses a cellular connection, the data usage and signal strength are displayed as graphs.
Event Log Displays logs for the lifecycle of the edge device and shows audit event log information.
Interfaces Information about the device interface configurations.
Connected Clients Connected Clients are subtended devices that are connected to the network devices in your organization. Learn More
Troubleshooting Ping IP address, traceroute IP address, IOS (show commands), reboot device(s), or refresh metrics on the device(s).
To verify that a troubleshooting command was executed on the device(s), click Inventory from the left panel > select the device from the list > click the Event Log tab, and find your device in the table. Click Refresh to verify.
If the device(s) are not UP, the troubleshooting configuration operation or regenerate password operation will fail. The devices must be UP and discovered.
Device Configuration Use this page to push the configuration to a device, view the current running-configuration, and view the Access Point configuration (where applicable). You can also download the running configuration and AP configuration.

Monitor Devices