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Class finesse.restservices.Queue


Extends finesse.restservices.RestBase.
A Queue is a list of Contacts available to a User for quick dial.
Defined in: finesse.js.

Class Summary
Constructor Attributes Constructor Name and Description
 
Method Summary
Method Attributes Method Name and Description
 
Getter for the queue id
 
Getter for the queue name
 
Getter for the queue statistics.
Methods borrowed from class finesse.restservices.RestBase:
addHandler, getData, getProperty, hasProperty, isLoaded, refresh, removeHandler
Class Detail
finesse.restservices.Queue()
Method Detail
{String} getId()
Getter for the queue id
Returns:
{String} The id of the Queue

{String} getName()
Getter for the queue name
Returns:
{String} The name of the Queue

{Object} getStatistics()
Getter for the queue statistics. Supported statistics include:
- callsInQueue
- startTimeOfLongestCallInQueue

These statistics can be accessed via dot notation:
i.e.: getStatistics().callsInQueue
Returns:
{Object} The Object with different statistics as properties.

Documentation generated by JsDoc Toolkit 2.3.2 on Thu Feb 23 2017 02:41:30 GMT-0500 (EST)