Fault fltDatetimeNtpqFailed
                

Rule ID:1574


Explanation:
This fault occurs when a ntp provider in the ntp configuration on a controller has problems

Recommended Action:
If you see this fault, take the following actions:


  1. Go to Fabric -> Fabric Policies -> Policies -> Pod ->Date and Time
  2. Verify that the ntp peers are correctly configured and are reachable.
  3. Verify that the ntp peers have the correct keys.
  4. Configure multiple NTP servers for to guarantee availability of a valid NTP Server for synchronization.
  5. If NTP Servers are configured with a DNS Name and not an IP Address, Verify if it's a valid domain name and verify if the policy with DNS providers are configured.
  6. If there is a firewall in-between the ACI Fabric and NTP Servers, make sure that the firewall allows NTP traffic.
  7. Verify whether NTP daemon is running in all or some of the NTP servers.
  8. If the above action did not resolve the issue, create a tech-support file and contact Cisco TAC.


Raised on MO: datetime:Ntpq

Fault Name: fltDatetimeNtpqFailed

Unqualified API Name: Failed
Code: F1574
Applied Mo DN Format:
     topology/pod-[id]/node-[id]/sys/ntpq-[remote]
     sys/ntpq-[remote]

Type: operational
Cause: ntp-error
Severity: critical
Weight: 100
Tags:
Message: Ntp provider remote is not reachable on node id of fabric fabricDomain with hostname name

Help:

Triggered By:
         refid equals ".AUTH."
        or
         refid equals ".AUTO."
        or
         refid equals ".BCST."
        or
         refid equals ".CRYPT."
        or
         refid equals ".DENY."
        or
         refid equals ".INIT."
        or
         refid equals ".RATE."
        or
         refid equals ".TIME."
        or
         reach equals "0"