Fault fltDatetimeClkPolNtp-server-notstart-fault

Rule ID:3920


Explanation:
This fault occurs when a ntp configuration on a controller has problems

Recommended Action:
If you see this fault, take the following actions:

  1. Verify that the ntp peers are correctly configured and are reachable.
  2. Verify that the ntp peers have the correct keys.
  3. Configure multiple NTP servers for to guarantee availability of a valid NTP Server for synchronization.
  4. If NTP Servers are configured with a DNS Name and not an IP Address, Verify if it's a valid domain name and verify if the policy with DNS providers are configured.
  5. If there is a firewall in-between the ACI Fabric and NTP Servers, make sure that the firewall allows NTP traffic.
  6. Verify whether NTP daemon is running in all or some of the NTP servers.
  7. If the above action did not resolve the issue, create a tech-support file and contact Cisco TAC.

Raised on MO: datetime:ClkPol

Fault Name: fltDatetimeClkPolNtp-server-notstart-fault

Unqualified API Name: ntp-server-notstart-fault
Code: F3920
Applied Mo DN Format:
     topology/pod-[id]/node-[id]/sys/time
     sys/time

Type: operational
Cause: protocol-ntp-server-start-failed
Severity: minor
Weight: 100
Tags:
Message: Ntp (NTPD not running) configuration on role name is srvStatus

Help:

Triggered By:
        srvStatus equals not_running