Fault fltDatetimeNtpProviderStatusNtp-DNS-Resolution-fault

Rule ID:3928


Explanation:
This fault occurs when DNS resolution fails

Recommended Action:
If you see this fault, take the following actions:

  1. Verify that the ntp peers are correctly configured and are reachable.
  2. Verify that the ntp peers have the correct keys.
  3. Verify that the DNS IP is configured to correct IP.
  4. If NTP Servers are configured with a DNS Name and not an IP Address, Verify if it's a valid domain name and verify if the policy with DNS providers are configured.
  5. If there is a firewall in-between the ACI Fabric and NTP Servers, make sure that the firewall allows NTP traffic.
  6. Verify whether NTP daemon is running in all or some of the NTP servers.
  7. If the above action did not resolve the issue, create a tech-support file and contact Cisco TAC.

Raised on MO: datetime:NtpProviderStatus

Fault Name: fltDatetimeNtpProviderStatusNtp-DNS-Resolution-fault

Unqualified API Name: Ntp-DNS-Resolution-fault
Code: F3928
Applied Mo DN Format:
     topology/pod-[id]/node-[id]/sys/time/prov-[name]/status
     sys/time/prov-[name]/status

Type: operational
Cause: protocol-ntp-dns-resolution-fault
Severity: warning
Weight: 100
Tags:
Message: Failed DNS resolution on role name with domain name peerName

Help:

Triggered By:
        peerStatus equals DNSFailure