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CloseCaseExamples Class Reference

Detailed Description

Examples for close case

Example 1 - Close a case

This example demonstrates the following:

  • Closing a case.

XML

Request

Method URL
PUT /ws/v12/interaction/case/1000/close

Request headers

Name Value
X-egain-session Valid session ID
Accept-Language en-US
Accept application/xml

Request body
Request body is not allowed.

Response
HTTP/1.1 204 No Content

Response headers

Name Value
X-egain-session current session ID
Content-Type application/xml

     


JSON

Request

Method URL
PUT /ws/v12/interaction/case/1000/close

Request headers

Name Value
X-egain-session Valid session ID
Accept-Language en-US
Accept application/json

Request body
Request body is not allowed.

Response
HTTP/1.1 204 No Content

Response headers

Name Value
X-egain-session current session ID
Content-Type application/json