Detailed Description

Examples for mask activity

Example 1 - Mask activity of type 'Email'

This example demonstrates the following:

Mask activity of type 'Email'.

XML

Request

Method	URL
PUT	`/ws/v19/interaction/activity/mask`

Request headers

Name	Value
X-egain-session	Valid session ID
Accept	application/xml
Content-Type	application/xml
Accept-Language	en-US

Request body:

<?xml version="1.0" encoding="UTF-8"?>
<activities xmlns="http://bindings.egain.com/ws/model/v19/gen/interaction/activity">
   <activity id="1004">
      <lastModified date="2017-08-07T17:57:10.080Z" />
   </activity> 
</activities>

Response:
HTTP/1.1 204 No Content

Response headers

Name	Value
X-egain-session	current session ID
Content-Type	application/xml

JSON

Request

Method	URL
PUT	`/ws/v19/interaction/activity/mask`

Request headers

Name	Value
X-egain-session	Valid session ID
Accept	application/json
Content-Type	application/json
Accept-Language	en-US

Request body:

{  
   "activity":[  
      {  
         "id":"1004",
         "lastModified":{  
            "date":"2017-08-07T17:57:10.080Z"
         }}
   ]
}

Response:
HTTP/1.1 204 No Content

Response headers

Name	Value
X-egain-session	current session ID
Content-Type	application/json

Example 2 - Mask activity of type 'Chat'

This example demonstrates the following:

Mask activity of type 'Chat'.

XML

Request

Method	URL
PUT	`/ws/v19/interaction/activity/mask`

Request headers

Name	Value
X-egain-session	Valid session ID
Accept	application/xml
Content-Type	application/xml
Accept-Language	en-US

Request body:

<?xml version="1.0" encoding="UTF-8"?>
<activities xmlns="http://bindings.egain.com/ws/model/v19/gen/interaction/activity">
   <activity id="1005">
      <lastModified date="2017-08-07T18:57:10.080Z" />
   </activity> 
</activities>

Response:
HTTP/1.1 204 No Content

Response headers

Name	Value
X-egain-session	current session ID
Content-Type	application/xml

JSON

Request

Method	URL
PUT	`/ws/v19/interaction/activity/mask`

Request headers

Name	Value
X-egain-session	Valid session ID
Accept	application/json
Content-Type	application/json
Accept-Language	en-US

Request body:

{  
   "activity":[  
      {  
         "id":"1005",
         "lastModified":{  
            "date":"2017-08-07T18:57:10.080Z"
         }}
   ]
}

Response:
HTTP/1.1 204 No Content

Response headers

Name	Value
X-egain-session	current session ID
Content-Type	application/json