This example demonstrates the following:
Request
| Method | URL |
|---|---|
| GET | /ws/v12/interaction/activity/1005/note/1002 |
Request headers
| Name | Value |
|---|---|
| X-egain-session | Valid session ID |
| Accept | application/xml |
| Accept-Language | en-US |
Response
HTTP/1.1 200 OK
Response headers
| Name | Value |
|---|---|
| X-egain-session | current session ID |
| Content-Type | application/xml |
Response body
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<ns3:notes
xmlns="http://bindings.egain.com/ws/model/v12/gen/platform"
xmlns:ns2="http://bindings.egain.com/ws/model/v12/gen/common"
xmlns:ns3="http://bindings.egain.com/ws/model/v12/gen/interaction/notes">
<ns3:note id="1002">
<ns3:created date="2019-04-11T09:41:28.000Z">
<ns2:user id="1013">
<name>John Summers</name>
<firstName>John</firstName>
<lastName>Summers</lastName>
</ns2:user>
</ns3:created>
<ns3:content>Customer has not got cashback till now. We need to check with concerned bank.</ns3:content>
<ns3:link rel="self" href="/system/ws/v12/interaction/activity/1005/note/1002"/>
</ns3:note>
</ns3:notes>
Request
| Method | URL |
|---|---|
| GET | /ws/v12/interaction/activity/1005/note/1002 |
Request headers
| Name | Value |
|---|---|
| X-egain-session | Valid session ID |
| Accept | application/json |
| Accept-Language | en-US |
Response
HTTP/1.1 200 OK
Response headers
| Name | Value |
|---|---|
| X-egain-session | current session ID |
| Content-Type | application/json |
Response body
{
"note": [
{
"created": {
"user": {
"name": "John Summers",
"firstName": "John",
"lastName": "Summers",
"id": 1013
},
"date": "2019-01-07T08:56:08.000Z"
},
"content": "Customer has not got cashback till now. We need to check with concerned bank.",
"link": [
{
"rel": "self",
"href": "/system/ws/v12/interaction/activity/1005/note/1002"
}
],
"id": 1002
}
]
}