Class finesse.containerservices.ContainerServices.Topics

This is the set of Topics used for subscribing for events from ContainerServices. Use finesse.containerservices.ContainerServices#addHandler to subscribe to the topic.
Defined in: finesse.js.

Class Summary
Constructor Attributes	Constructor Name and Description
	finesse.containerservices.ContainerServices.Topics()

Field Summary
Field Attributes	Field Name and Description
	ACTIVE_CALL_STATUS_EVENT Topic for listening to the active call event.
	ACTIVE_TAB Topic for subscribing to be notified when the active tab changes.
	FINEXT_NON_VOICE_GADGET_EVENT Topic for Non Voice Gadgets to communicate with Finesse Container.
	FINEXT_POPOVER_EVENT Topic for Gadgets to communicate with Finesse Popover Container.
	GADGET_VIEW_CHANGED_EVENT Topic for listening to gadget view changed events.
	MAX_AVAILABLE_HEIGHT_CHANGED_EVENT Topic for listening to max available height changed events.
	RELOAD_GADGET_EVENT Topic for Reload Gadget events traffic.
	TIMER_TICK_EVENT Topic for Timer Tick event.
	WORKFLOW_ACTION_EVENT Topic for WorkflowAction events traffic.

Class Detail

finesse.containerservices.ContainerServices.Topics()

Field Detail

ACTIVE_CALL_STATUS_EVENT

Topic for listening to the active call event. The provided callback will be invoked when a agent will have a call or when the call is ended. The callback will be passed ActiveCallStatusEvent Example, when the call is active ActiveCallStatusEvent {status: true,type: "info"} and when the call is ended or inactive ActiveCallStatusEvent {status: false, type: "info"}

ACTIVE_TAB

Topic for subscribing to be notified when the active tab changes. The provided callback will be invoked when the tab containing the gadget subscribed to the topic becomes active. To ensure code is called when the gadget is already on the active tab use the finesse.containerservices.ContainerServices#makeActiveTabReq method.

FINEXT_NON_VOICE_GADGET_EVENT

Topic for Non Voice Gadgets to communicate with Finesse Container. Finesse container will handle this event

FINEXT_POPOVER_EVENT

Topic for Gadgets to communicate with Finesse Popover Container. The provided callback will be invoked when popover event is fired.

GADGET_VIEW_CHANGED_EVENT

Topic for listening to gadget view changed events. The provided callback will be invoked when a gadget changes view. The callback will be passed a finesse.containerservices.GadgetViewChangedEvent.

MAX_AVAILABLE_HEIGHT_CHANGED_EVENT

Topic for listening to max available height changed events. The provided callback will be invoked when the maximum height available to a maximized gadget changes. This event is only meant for maximized gadgets and will not be published unless a maximized gadget exists. The callback will be passed a finesse.containerservices.MaxAvailableHeightChangedEvent.

RELOAD_GADGET_EVENT

Topic for Reload Gadget events traffic. Only the master ContainerServices instance will handle this event.

TIMER_TICK_EVENT

Topic for Timer Tick event. The provided callback will be invoked when this event is fired. The callback will be passed a finesse.containerservices.TimerTickEvent.

WORKFLOW_ACTION_EVENT

Topic for WorkflowAction events traffic. The provided callback will be invoked when a WorkflowAction needs to be handled. The callback will be passed a finesse.containerservices.WorkflowActionEvent that can be used to interrogate the WorkflowAction and determine to use or not.

Classes

Class finesse.containerservices.ContainerServices.Topics