Class finesse.restservices.InterruptActions
The action to be taken in the event this media is interrupted. The action will be one of the following:
- ACCEPT: the interrupt will be accepted and the agent will not work on dialogs in this media until the media is no longer interrupted.
- IGNORE: the interrupt will be ignored and the agent is allowed to work on dialogs while the media is interrupted.
Defined in: finesse.js.
Constructor Attributes | Constructor Name and Description |
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Field Attributes | Field Name and Description |
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The interrupt will be accepted and the agent will not work on dialogs in this media until the media is no longer interrupted.
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the interrupt will be ignored and the agent is allowed to work on dialogs while the media is interrupted.
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Method Attributes | Method Name and Description |
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isValidAction(action)
Is the given action a valid dialog logout action.
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Field Detail
ACCEPT
The interrupt will be accepted and the agent will not work on dialogs in this media until the media is no longer interrupted.
IGNORE
the interrupt will be ignored and the agent is allowed to work on dialogs while the media is interrupted.
Method Detail
{Boolean}
isValidAction(action)
Is the given action a valid dialog logout action.
- Parameters:
- {String} action
- the action to evaluate
- Returns:
- {Boolean} true if the action is valid; false otherwise