Class finesse.restservices.User.WrapUpMode

Possible Wrap-up Mode Types.
Defined in: finesse.js.

Class Summary
Constructor Attributes	Constructor Name and Description
	finesse.restservices.User.WrapUpMode()

Field Summary
Field Attributes	Field Name and Description
	NOT_ALLOWED Agent is not allowed to go into wrap-up when call ends.
	OPTIONAL Agent can choose to go into wrap-up on a call-by-call basis when the call ends
	REQUIRED Agent must go into wrap-up when call ends
	REQUIRED_WITH_WRAP_UP_DATA Agent must go into wrap-up when call ends and must enter wrap-up data

Class Detail

finesse.restservices.User.WrapUpMode()

Field Detail

NOT_ALLOWED

Agent is not allowed to go into wrap-up when call ends.

OPTIONAL

Agent can choose to go into wrap-up on a call-by-call basis when the call ends

REQUIRED

Agent must go into wrap-up when call ends

REQUIRED_WITH_WRAP_UP_DATA

Agent must go into wrap-up when call ends and must enter wrap-up data

Classes